.contact-dock{position:fixed;right:24px;bottom:22px;z-index:40;display:flex;flex-direction:column;align-items:flex-end;gap:10px}.whatsapp-float,.chat-launcher{min-height:48px;border:0;border-radius:999px;box-shadow:0 10px 30px rgba(0,13,27,.25);color:#fff;display:inline-flex;align-items:center;justify-content:center;gap:10px;padding:11px 18px;font-weight:700;font-size:14px;cursor:pointer}.whatsapp-float{background:#16a867}.whatsapp-float:hover{background:#118c56}.whatsapp-float svg{width:25px;height:25px}.chat-launcher{background:linear-gradient(135deg,#007fe0,#07518f)}.chat-launcher:hover{background:linear-gradient(135deg,#0097f4,#07518f)}.chat-launcher-icon{display:grid;place-items:center;width:25px;height:25px;border-radius:50%;background:rgba(255,255,255,.16)}.chat-panel{position:fixed;right:24px;bottom:150px;z-index:41;width:min(380px,calc(100vw - 32px));overflow:hidden;border:1px solid #cddce6;border-radius:15px;background:#fff;color:#0b2340;box-shadow:0 24px 70px rgba(0,15,30,.3)}.chat-panel[hidden]{display:none}.chat-header{position:static;height:auto;padding:15px 16px;background:#061d2d;display:flex;align-items:center;justify-content:space-between;color:#fff}.chat-header>div,.chat-header span{display:flex}.chat-header>div{align-items:center;gap:10px}.chat-header img{width:38px;height:38px;object-fit:contain}.chat-header span{flex-direction:column;line-height:1.2}.chat-header strong{font-size:15px}.chat-header small{margin-top:3px;color:#afcadc;font-size:11px}.chat-close{width:36px;height:36px;padding:0;border:1px solid rgba(255,255,255,.25);border-radius:50%;background:transparent;color:#fff;font-size:24px;line-height:1;cursor:pointer}.chat-messages{max-height:230px;min-height:112px;overflow-y:auto;padding:17px 16px 8px;background:#f5f8fa}.chat-message{width:fit-content;max-width:90%;margin-bottom:10px;padding:10px 12px;border-radius:12px;font-size:13px;line-height:1.45}.chat-message.bot{border-bottom-left-radius:3px;background:#fff;border:1px solid #dae5ec}.chat-message.user{margin-left:auto;border-bottom-right-radius:3px;background:#087fd0;color:#fff}.chat-message a{display:inline-block;margin-top:7px;color:#0570bd;font-weight:750;text-decoration:underline}.chat-options{display:flex;flex-wrap:wrap;gap:7px;padding:10px 16px 5px;background:#fff}.chat-options button{border:1px solid #b9d8eb;border-radius:999px;padding:7px 10px;background:#eef8fe;color:#075c96;font-size:12px;font-weight:650;cursor:pointer}.chat-options button:hover{background:#dff2fd}.chat-form{gap:5px;padding:10px 16px 8px}.chat-form label{font-size:11px;color:#526b7e}.chat-form>div{display:grid;grid-template-columns:1fr 42px;gap:7px}.chat-form input{min-height:42px;padding:9px 11px;font-size:14px}.chat-form button{border:0;border-radius:7px;background:#087fd0;color:#fff;font-size:19px;cursor:pointer}.chat-disclaimer{margin:0;padding:0 16px 13px;color:#718596;font-size:10px}@media(max-width:560px){.contact-dock{right:14px;bottom:14px}.whatsapp-float,.chat-launcher{width:52px;height:52px;padding:0}.whatsapp-float>span,.chat-launcher>span:last-child{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}.chat-panel{right:12px;bottom:136px;width:calc(100vw - 24px)}}